Help Center
Frequently asked
Where can I purchase Muse Mode jewelry?+
Muse Mode is exclusively sold through our official Amazon storefront. Every product page on this site links directly to Amazon for secure checkout and delivery.
Do you offer Amazon Prime shipping?+
Yes — all Muse Mode pieces are Prime-eligible, which means Prime members enjoy fast, free two-day shipping on qualifying orders.
What is your return policy?+
Returns are handled through Amazon under Amazon's standard return policy. In most cases you have 30 days from delivery to return an unused item in its original packaging.
How do I contact customer support?+
You can reach our team at support@musemode.com Monday through Friday, 9am–6pm EST. For order-specific questions (tracking, refunds, address changes), please contact Amazon customer service directly.
Is your jewelry hypoallergenic?+
Yes. Our bracelets are crafted from hypoallergenic stainless steel with rich champagne-gold plating, designed to be gentle on sensitive skin.